Services
We are proud of our outstanding Service department. Leonard´s Copy technicians are continually schooling and learning the latest technology in the business machines. Our technicians continue to earn a well-deserved reputation for setting new standards of reliability.
- No nonsense Service contracts
- Quick response Time
- Includes All parts and Supplies
- Telephone Support
More importantly, as a Leonard’s Copy Systems customer, you get world-class customer service, featuring:
- Complete in-house inventory of parts and supplies.
- Average service-call response time of four hours to keep your business running.
- Factory authorized service technicians.
- After-hours emergency service.
- Free loaner equipment during service if we must remove the equipment you purchased from us.
- Free copier service estimates and supply delivery in the Roanoke area.
- A 7-year guarantee that our commercial-grade copiers will run at factory specifications when maintained under our maintenance agreement. If at any time we cannot repair the equipment we shall replace it with a like model.
Leonard´s Copy Systems also now offers computer and network repair. Over the past year, our business has seen an increase of our products being put on customer´s network. This new service will give our customers the flexibility to have all of their existing equipment such as; Canon, HP, Lexmark and Brother on any computer desktop, server or laptop. Leonard´s will maintain and manage it all for you. We can be your one stop office equipment store.
